As detailed in the American Psychological Association (APA)'s 2022 COVID-19 Practitioner Impact Survey, "the demand for mental health services continues to increase while psychologists are struggling to provide needed care. Burnout among psychologists is persistently high, and almost half of respondents reported not being able to meet the demand from their patients."One of the most significant issues fueling workforce challenges is the administrative burden. The Association for Behavioral Healthcare found that 95% of providers agreed that reduced administrative burden is needed to retain staff. Exacerbating this burden are growing state and federal requirements for documentation and data, including requirements from insurance companies and sources of grant funding, with increased pressure to demonstrate the consistent use of evidence-based care techniques. These burdens erode clinician well-being, with compassion fatigue also putting patient well-being at risk. How can organizations alleviate the administrative burden on clinicians - while expanding patient access, improving the quality of care provided - and meeting increasing requirements for documentation and data? Leading organizations are turning to augmented intelligence, defined by the American Medical Association (AMA) as technology that enhances human intelligence rather than replacing it. In this session, we give an overview of the types of augmented intelligence technologies available to clinicians in behavioral health and how organizations are using them to address workforce challenges while improving care delivery.
Learning Objectives:
Learn about what augmented intelligence is and why it matters.
Explore how augmented intelligence addresses top workforce and care delivery challenges.
Apply lessons learned to tackle opportunities within in your organization.
